Safety

Stay safe.

Talking to strangers can be a great way to learn — and a way to get hurt if you're not careful. Here's what you should do, what we do, and where to go when something goes wrong.

Community rules

The short version

Breaking these leads to suspensions and permanent bans (see below). The full, binding policy is in our Terms of Service.

Right now

If something is happening right now

  1. 01End the call. Click End in the call control bar. You don't owe anyone an explanation.
  2. 02Report. Pick a reason — harassment, inappropriate behavior, underage, CSAM. Reports are confidential.
  3. 03Block the user from their profile so the matcher never pairs you again.
  4. 04Physical-safety emergencies → call local emergency services. US/Canada: 911. We don't replace law enforcement.
Before

Before you go live

  • Don't share personal info: full name, address, phone, employer, school, finances.
  • Use a username, never your real name.
  • Be aware your background may reveal location clues — check what's behind you.
  • Use background blur (Phase 2) if your room is identifiable.
During

During a conversation

  • If something feels off, end the call. You don't owe anyone an explanation.
  • Either party may record. A red REC indicator appears when recording is active.
  • Do not engage with anyone making sexual, violent, or threatening requests.
  • Do not click links the other party sends — phishing is common.
Minors

If you're a minor (13+)

PodRandom is not for users under 13. If you're 13–17, talk to a trusted adult before using a service that connects you with strangers. Never share school information, your home address, or photos that show your face if you're a minor.

CSAM

If you encounter CSAM

Report it immediately via the Report button in-app. We are required by law (18 U.S.C. § 2258A) to forward reports of suspected child sexual abuse material to the National Center for Missing & Exploited Children (NCMEC).

You can also report directly to NCMEC at report.cybertip.org or call 1-800-843-5678.

Crisis

If you're in crisis

If you're in distress, please reach out:

  • USA / Canada: 988 — Suicide & Crisis Lifeline (call or text)
  • UK: Samaritans 116 123
  • Worldwide: findahelpline.com — directory by country
Moderation

Account suspension thresholds

Reports are confidential. We act on accumulating signal:

  • 10 reports in 24 hours → 24-hour suspension
  • 50 lifetime reports → 7-day suspension
  • 100 lifetime reports → permanent ban
  • Severe violations (CSAM, threats) → immediate permanent ban

To appeal, email appeals@podrandom.com or use the in-app form at /feedback.